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Module 3
Process Improvement & Integration
Fort Worth
Class
Mar 12
House of Quality - Understanding the Customer
Mar 19
Design for Manufacturability - Understanding the Product
Mar 26
Process Maps - Understanding the Process
Apr 2
Red Beads / White Beads - A Morning with Dr. Deming
Apr 9
Continuous Improvement - Solving the Problem
Apr 16
Statistical Methods - Stabilizing the Process
Apr 23
Lean Concepts - Add Value through Waste Elimination
Apr 30
Performance Measurements - Staying on Course

Increase Cash Flow Fast

With the customer’s needs as the focus of all activities, you will discover ways to delight the customer and create a sustained competitive advantage that is difficult for the competition to copy. Product quality and customer satisfaction are directly related to the performance of the processes that create it. You will learn a systematic approach to eliminating non-value-added activities and optimizing the overall company operation.

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[Executive Overview][Module 1] [Module 2] [Module 3] [Module 4]

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A partnership program of the U.S. Small Business Administration and Automation & Robotics Research Institute, a department of the College of Engineering at the University of Texas at Arlington