Unit 0.1 - Journey to Excellence - Improving Your Competitive Advantage

This unit introduces you to the philosophies and methodologies presented during the Journey to Excellence. You will understand the benefits of participating in the Enterprise Excellence Workshop Series and become interested and excited about the opportunities possible through applying the Enterprise Excellence approach.

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Unit 0.2 - The Integrated Plan - Beginning the Journey

Becoming an excellent enterprise begins with planning. A plan for becoming excellent is a "blue print" for the future and a guide for decision making. You will appreciate the value of planning, understand the Enterprise Excellence planning process, and understand the importance of the customer in the planning process.

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Unit 0.3 - Culture - Creating the Desired Work Environment

Company culture is the glue that holds organizations together. It is the shared norms, attitudes, values, beliefs, expectations, customs and assumptions that have emerged over time. To become an excellent enterprise, an organization must have a culture that is open, supports learning, and nurtures problem solving.Company culture is the glue that holds organizations together. It is the shared norms, attitudes, values, beliefs, expectations, customs and assumptions that have emerged over time. To become an excellent enterprise, an organization must have a culture that is open, supports learning, and nurtures problem solving.

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Unit 0.4 - A Passion for Better, Faster, Cheaper - Improving the Enterprise

All work within a company should be focused on moving that company towards its vision. All processes within a company must be identified, analyzed, designed, integrated and improved to increase their capability to pursue the vision.

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Unit 0.5 - Appropriate Technology - Developing Solutions From the Vision

Decisions concerning technology can be critical to becoming an excellent enterprise. A decision is an action that must be taken when there is no more time for gathering information. Since information is incomplete, no decision can be perfect, but the best possible choice can be made. To make the best-balanced choice, a methodology for making technology decisions is provided.

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Unit 0.6 - Starting Your Journey - A Practical Exercise

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[Executive Overview][Module 1] [Module 2] [Module 3] [Module 4]