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Resources The SBDC for Enterprise Excellence has assembled a library of videos to support your transformation to excellence. These videos are available for viewing at the Automation and Robotics Research Institute or at your company, depending on the license agreement. We encourage you to bring all employees to communicate the concepts of excellence in a fun and relaxed atmosphere. Upon request, Enterprise Excellence Team members are available to facilitate discussion sessions after the video presentation. This gives you an opportunity to discuss the ideas presented in the videos.
Table of Contents Develop Vision & Strategy Create Desired Culture
Integrate & Improve Enterprise
Develop Technology Solutions
[ Table of Content ] |
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Are you ready for the future? Or is your business stuck in a rut and resistant to change? In Discovering the Future: the Business of Paradigms, the eminent futurist Joel Barker shows what paradigms are and explains their effects. You'll learn how successful people are willing to take chances, embrace change, and look beyond today's standards to discover what the future will bring. |
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Paradigm
Pioneers Type:
Video |
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In this video, part of the Discovering the Future series, Joel Barker introduces us to a special group of people that drive new paradigms from rough concept into practicality--the Paradigm Pioneers. Using examples of paradigm pioneering individuals and organizations, the film explores the characteristics, perceptions, and motivations of paradigm pioneers. Paradigm Pioneers will help you understand the risks of a "settler mentality" and help you rekindle the pioneering spirit in your organization. |
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From
Good to Great
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Based on a five-year research project,
Good to Great answers the question: "Can a good company become a
great company and, if so, how?" True to the rigorous research methodology
and invigorating teaching style of Jim Collins, Good to Great teaches
how even the dowdiest of companies can make the leap to outperform market
leaders the likes of Coca-Cola, Intel, General Electric, and Merck. |
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Emotional Intelligence Video Program (VHS) Type:
Video |
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Most of us have been conditioned
to believe that emotions are not welcome in the workplace, that team and
work decisions should be based upon cold, logical reason. In short, we
"leave our emotions at home." Today there is a growing body
of science in the emerging field of emotional intelligence (EI), indicating
that proper understanding - and use of - emotions can be critical to helping
us be more effective workers and better communicators. |
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The
Winner In You Type:
Audio
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Which kind of person are you: one who watches things happen or one who makes things happen? Do you dream of success, only to sit on the sideline and watch others attain it? Nationally acclaimed trainer Joe Gilliam gives you unshakable success strategies that will provide you with an inner drive to take action in your life and form habits that turn into success ... your success! Unlock the mysteries of motivation by learning proven strategies guaranteed to make you a winner! Discover the practical tools you need to get motivated - and stay motivated - on your journey to success. Learn how to take control of your future, your goals, your time, your thinking and your actions. Make excellence a part of your life, and your life will soon become EXCELLENT all the time. Here's What You'll Learn:
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The
Dance of Change Type:
Audio |
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Business community knows that companies
and organizations can not thrive today without learning to adapt their
attitudes and practices. Companies that establish change initiatives discover,
after initial success, that even the most promising efforts to transform
and or revitalize organizations can fail to sustain themselves over time.
That's because organizations have complex, well-developed immune systems
aimed at preserving the status quo. |
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Type:
Audio |
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The way you communicate is probably the single most important factor in your success. Powerful Communication Skills for Women provides you with the tools to build your self-esteem and deal more confidently with problems. Powerful Communication Skills for Women helps to
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Type:
Video
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The concept of leadership is changing. Leadershift: Five Lessons for Leaders in the 21st Century explores these shifts and offers five concepts that will improve the performance of any leader.... Five Lessons for the 21st Century:
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The
Promotable Woman Type:
Book
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backbone of career success is the willingness to recognize how your skills
fit new career opportunities, identify the current obstacles that prevent
you from reaching success, and overcome those obstacles. During the global nineties, many business leaders began to recognize that an increasingly high-tech workplace called for a high-personal-touch leadership style, a style that comes naturally to most women. As we enter the new millennium, this leadership style is exactly what most organizations need to inspire and motivate their employees. If you develop high-tech skills and build upon them - and if you combine this with a people focused leadership style- you offer an unbeatable combination to any forward thinking organization. That's your woman's advantage, and in The Promotable Woman, you will learn how to use it most effectively. The greatest obstacles for women's career success are old stereotypes about women's suitability for the business world, their level of career commitment, their emotional stability, their ability to gain acceptance in high positions, and their decision making ability - in general, their credibility as effective leaders and professionals. It is bad enough when the people you deal with at work hold these stereotypes, but it is worse when you hold them yourself. You need to be able to recognize your self-limiting beliefs and to replace them with self-empowering beliefs in order to gain power and credibility in the corporate cultures of the new millennium. The Promotable Woman teaches you how to do it, as well as how to create your own success by identifying the type of life and career you want and using powerful strategies and techniques for achieving it. It helps you master strategies for overcoming role conflict and the heavy demands placed upon you as a working wife or mother by learning to balance multiple priorities and to manage stress. You will learn how to channel your emotional power so that being in touch with your emotions becomes a strength, not a liability. |
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Book | |||||||||
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Conflict is something most of us
prefer to avoid, but as a manager or supervisor you know that conflict
is inevitable as workplace personalities mix and interact. That is why
nation's top managers and business leaders equip themselves with the tools
to face and handle conflict head on. How to Manage Conflict is written
for managers. It provides the techniques to apply conflicts to get positive
win-win outcomes. It teaches how to:
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A
New Attitude Type:
Book |
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have shown that a positive mental attitude is very important to your success
and your well being. Although it cannot guarantee immediate health and wealth,
it can make life more enjoyable and rewarding. There are ways to get your attitude working for you rather than against you: You start by believing yourself - by using positive self-talk and visualizing positive things happening to you. Learn to attack your problems head-on and continually look for the bright side in any situation. Rely on your sense of humor when going gets tough and try to make any task fun. Finally, do not forget to reward yourself for a job well done. A New Attitude shows you how to take these steps toward achieving a positive mental attitude and more importantly, what you really want out of life. It also explains how you can turn around a bad attitude, cope with an ever-changing work environment, create job satisfaction, conquer stress and deal with all kinds of people. High Impact Presentation and Training Skills |
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Proven
Techniques for Captivating, Motivating and Inspiring Type:
Book |
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Are you one of those folks who have
always claimed you'd rather die than make a presentation before your company?
Then this book was written for you. High Impact Presentation and Training
Skills is divided into three sections. In chapters 1-5, you will discover
how to control your fears, as well as how to outline and organize an effective
presentation. Chapters 6-9 focus on delivery and the importance of capturing
and maintaining the attention of your audience. Chapters 10-14 deal with
developing your skills as a trainer.
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Wealth,
Innovation & Diversity Type:
Video |
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Host by best-selling authors and
futurist, Joel Barker, Wealth, Innovation & Diversity contends that
your organization will experience long-lasting success only when you reap
the benefits of diversity by collaborating with individuals and enterprises
that are different than yourself. Lessons are taught against such backdrops
as Machu Picchu's ruins, a farm in Ireland, skyscrapers in Singapore and
the forests, mountains and plains of America. |
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Cultivating
Initiative in Your Staff Type:
Video |
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Do you want your employees to think
and act without being urged? To see what needs done and then do it? This
video series is for you! It focuses on the "Initiative Model",
a blueprint you can follow to motivate your employees to think for themselves
and act for your organization. Video One will define four reasons why
employees may not demonstrate initiative and what you can do to help them
become highly motivated self-starters. |
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Type:
Video |
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Even the most cohesive, well-intentioned groups sometimes make decisions that turn out to be monumental errors. Dr. Irving Janis of Yale University identifies the culprit as groupthink: a natural tendency to achieve agreement for the sake of group unity, regardless of contrary facts or potential consequences. In this video, Dr. James Esser analyzes the eight groupthink symptoms. The series of conferences leading to the tragic launch of the Space Shuttle Challenger in 1986 is re-enacted to demonstrate the groupthink symptoms at work. Other notable groupthink decisions include the 1941 attack of Pearl Harbor and the Cuban Bay of Pigs fiasco. This video is essential for every participant in the group decision-making process. |
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Hidden
Assets: Empowering America's Workers Type:
Video |
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An automobile assembly plant, a textile plant, and a sausage factory all have one thing in common. These three companies changed the structure and systems from a conventional managerial style (all the power belongs to management) to a working environment where the employees have most of the responsibility, now supervisors are merely coaches. The improvements not only allowed each company to maintain a competitive advantage in today's market but, it also allowed the companies to be forerunners of this new concept of empowering employees. The new structure of working in teams gets the problem at hand fixed in an expedient fashion (no more wasting time pointing fingers) and leaves time for quality improvements. The resources include one forty minute tape with interviews from the three different companies and a handout which goes into more detail of one of the companies. |
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Implementing
Self-Directed Work Teams Type:
Video |
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Have you been considering using teams
in your business? Looking for ways to increase productivity, reduce costs,
and spark innovation in your employees? Self-directed work teams have
been described as "The Ultimate Win-Win" for management and
employees. Quality and productivity can increase and costs decrease while
employees feel more challenged and empowered and become more satisfied
with their jobs. This video series will teach you all you need to know
to implement and manage self-directed work teams from pre-implementation,
implementation, and through post-implementation.
Once you're convinced that self-directed work teams have a place in your company, you'll need to know how to get started. Video Two will take you step-by-step through the most important phase of self-directed teams: pre-implementation. You will learn
Just as a child growing up goes through several developmental stages, so will your self-directed work team. Video Three guides you through these stages: formation, separation, role clarification, unification, and maturation. You will learn what to expect as your team develops and how to deal with changing attitudes and reactions to get the most from your teams. Video Three also describes how to continually support self-directed work teams and how to decide if your team should continue. |
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In
Search of Quality: Quality Through People Type:
Video |
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The length of the facilitated training
is approximately 2.5 hours. |
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Type:
Video |
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Millions of hours of company time are spent and wasted in unproductive meetings. Wasted time can be minimized when the meeting leader learns how to deal with the "meeting robbers". Meeting robbers are well-meaning people who really care about their work. However, unless their energies are directed by a well-prepared meeting leader, they can steal time, money, and creative resources. This video shows the seven most-wanted robbers at work: show-off, abuser, assignment misser, rambler, whisperer, super-seller, and meeting leader. See them all in a cross-functional meeting that loses 35 hours of company time before the meeting leader learns how to make meetings theft-proof. |
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Putting the Learning Organization to Work Type:
Video
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In today's business world one of
the most popular concepts is learning, but few companies have been able
to translate this concept into measurable results. The Putting the Learning
Organization to Work video series shows you through a case study approach
how some businesses are successfully learning before, while, and after
doing. Not only do these films describe what to do, they will show you
how other companies have implemented learning programs. |
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The
Abilene Paradox Type:
Video |
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Dr. Harvey explains mismanaged agreement
within groups--where a condition of poor communication causes counterproductive
decisions. The paradox is that not all group members are in agreement,
but go along with decisions because they think the rest of the group does
agree. Organizations take action contrary to the desires of any of the
group members and defeat the purposes they are trying to achieve. Dr.
Harvey helps you identify the phenomenon and gives strategies for coping
with it. This is one of the most important training films ever made for
anyone involved in group decision making. |
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The
Manager as Coach Type:
Video
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Would you like to become a better,
more popular manager? Are you looking for a new approach to management?
The Manager as Coach is a new concept in management training that helps
to put the role of a manager in perspective by comparing the responsibilities
of a manager to those of a coach. Tape One will walk you through a six-step
process, showing you how to become a manager who coaches. Tape Two outlines
your coaching strategies when choosing new players, working with an existing
team, and how to create high morale and increase player visibility in
your organization.
The second tape also deals with six
topics:
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 Talking
9 to 5: Women and Men in the WorkplaceBy Deborah Tannen Type:
Video |
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We all know that talking at work is different from talking at home, but have you thought about how? People have various conversational styles and rituals, and the most obvious are between women and men. This video will describe these differences and how you can adjust your style to make it easier to get heard, get credit, and get your work done. |
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Thinking
Outside the Lines Type:
Audio |
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Led by Gail Cohen, Thinking Outside
the Lines offers the mental tools and thinking techniques to find new
approaches to problem solving and decision-making. Each tape includes
exercises that enhance the learning experience and help to retain the
essential power-thinking concepts as Gail Cohen shares them with you.
Thinking Outside the Lines helps to
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Achieving
One-Piece Flow Through Cell Design Type:
Video |
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This training program introduces a strategy to achieve change from the traditional batch processing in a one-piece flow by implementing cellular manufacturing. This series includes three tapes, an Application Workbook, which contains the Case Study/Application Guide, and the book One-Piece Flow: Cell Design for Transforming the Production Process. The first tape deals with defining and understanding the process developed by Kenichi Sekine called process razing. The methodology of process razing is aimed at eliminating waste in order to have an efficient and profitable operation. The second tape illustrates how the material in tape one was applied to Fuso Industrial Works, a Japanese processing facility. Tape Three shows the application of process razing to benefit Kumamoto Marantz, a Japanese assembly facility. The Case/Study Application Guide is a case study of Suzuki Steel applying process razing techniques. Tapes Two and Three and the Case Study/Application Guide show in detail the application of Mr. Sekine's system, One-Piece Flow Through Cell Design. This training program will be of great benefit to your company. Through the workbook, you will work through exercises and see examples of how process razing worked for different companies. Through comparison of the three companies that applied the same program you will better be able to customize a plan for your business to make it bigger, better, and more profitable. The estimated time to complete training in a group with a Facilitator is 20 hours. Individual self-guided training time is estimated at 15 hours.
Tape Two: Applying
One-Piece Flow to Processing Lines (26 minutes) Tape Three: Applying
One-Piece Flow to Assembly Lines (24 minutes) |
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Type:
Video |
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This video is about Pratt And Whitney,
a company that manufactures engines. Pratt And Whitney's staff decided
to get together and make their business a World Class Manufacturer. They
did this by first conducting a commodity study to compare themselves to
other companies. Then they implemented six steps to give them a competitive
advantage which include: |
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The
Essential Deming Type:
Video |
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The Essential Deming is a four tape
series authored and presented by Dr. Deming. He was born Oct. 14th 1900,
after World War II he helped Japan to "get their feet back to the
earth" when he taught them how to change over their industrial systems
to higher quality. This is a very fascinating video series in that he
understands the American competition and what we need to do to become
more competitive in a global market. He gives a no nonsense presentation
of a very well thought out plan based on life experience in which companies
of all sizes can implement in order to maintain a sustained competitive
advantage. |
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Tactics
of Innovation Type:
Video |
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In this program, Joel Barker goes
on location to share stories on why people say "no" to new ideas.
More importantly, he introduces a ten-step strategy on hoe to remove barriers
between new ideas and people who naturally resist change. These tactics
will dramatically increase the acceptance of any kind of idea. |
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Building
a Chain of Customers Type:
Book |
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In this path breaking and landmark book Schonberger introduces a powerful new concept: that the many links between and within the four main business functions – design, operations, accounting and marketing – forms a continuous 'chain of customers' that extends to those who buy the product or service. In this book Schonberger shows that how everyone is a customer and has a customer. So if every person, department or function in an organization start treating their counterparts as customers and give them the same attention, respect and care that is usually reserved to the customers, then the organization will soon become world class. In this book Schonberger redefines and extends the meaning of the word customer and gives it a new meaning. According to him an organization will succeed when it has succeeded in building a chain of customers, both inside and outside the organization. This book is a good read of managers
and engineers in charge of manufacturing, design, marketing and for Management
and Engineering (especially Industrial Engineering and Production) students.
This is a well designed, referenced and produced book. |
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Real-World
Lessons For America's Small Business Type:
Video |
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Winning
The War On Waste Type:
Book |
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An ongoing effort to eliminate waste means continuous change, including innovation and re-engineering as well as incremental change. The Right Way To Manage© emphasizes the need to identify and quantify waste and then identify the processes to change in order to eliminate the waste. Winning The War On Waste: Changing The Way We Work explains how to really do it. What are the right things to work on? This is one of the major decisions that those working to bring about major improvements must make. The "vital few" objectives are among the most crucial concepts of The Right Way To Manage©. Because everything can't be worked on effectively at once, the projects that will make a difference must be selected. This book shows how to pick those projects: the big opportunities to cut costs, improve quality, reduce time, and increase revenues and profits. Everyone in an organization can and
will improve their work by applying the methods contained in this forceful
book. After reading it, everyone will know what changes are needed and
why they're necessary. They'll understand how to get the process started,
and they'll have the inspiration to succeed. |
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Take
It To The Next Level Type:
Book |
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A local success story! How did Texas Nameplate become the smallest company ever to win the coveted Malcolm Baldridge quality award? In Take It to the Next Level an exciting new book by Dale Crownover, President of Texas Nameplate Co., you'll learn what kind of courage it really takes. You'll find this to be a heartwarming and enlightening leadership story.
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A partnership program of the U.S. Small Business Administration and Automation & Robotics Research Institute, a department of the College of Engineering at the University of Texas at Arlington |
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Business of Paradigms
Powerful
Communication Skills for Women
How
to Manage Conflict
Groupthink